Apple has been accused of failing to address a "design flaw" said to be causing many iPhone 6 and 6S handsets' screens to flicker and become unresponsive to touch.
The repair specialist iFixit published a lengthy blog on Tuesday detailing the issue, and emailed its thousands of followers.
It suggests the cause is two chips that it says are at risk of detaching from a circuit board over time.
Apple has not commented.
Do you use Symantec or Norton Security? If so you should update it as soon as possible after several 'critical' flaws were found in the software by Google's Project Zero.
If you are one of our customers rest assured any required patches have already been applied if Symantec or Norton software is used as part of your security strategy.
There is only around 1 month left to claim a free update for you computer from Windows 7 or 8 to Windows 10. If you need any assistance with the upgrade process or have any questions regarding changes to functionality and protecting your data then contact us today and we will answer all of your questions.
After the free promotional period has ended Microsoft have priced the upgrade at $119 (£89).
There are also some exciting new features coming in an anniversary update including improvements to Cortana and the login process.
Further to our report yesterday that the Office 365 Control Panel was not working correctly we can now confirm that Microsoft have fixed the issues and this feature should now be fully operational allowing admin users to reset passwords and control other functions of the service.
If if you are still having difficulties logging into the Control Panel then please do not hesitate to contact us on 03333 444 100.
Office 365 offers a high quality email solution for businesses both big and small at affordable monthly fees. If you are interested in transferring your email to Office 365 and gain faster, smarter email then contact us today by emailing email@example.com and we will explain all of the benefits and guide you through the process of transfer.
The new reports of US healthcare patient data being sold are a fresh reminder of how vital thorough security is within your IT Network. It is important to ensure that both your software and hardware is kept up to data and uses the latest technologies and techniques.
We find that regular comprehensive security audits ensure that our customers remain up to date helping ensure their confidential data remains safe.
With Yahoo Mail now giving you the chance to unsend emails, have you ever wanted this feature?
The news that a government petition was hijacked by bots proves how vital it is to verify humans are using your site. We recommend using services such as CAPTCHA or reCAPTCHA to help reduce automated bots taking advantage of your site.
If you would like assistance in adding measures to your website to protect it from automated bot form submission or other automated attacks then contact us today.
With reports (http://www.bbc.co.uk/news/technology-36619416) of a new agreement between the EU and US on data protection against spying will many companies trust storing data in the US? Will UK and EU data centres increase in demand following the revelations involving the collection of data by the US authorities?
Whether you would like to backup your data or develop a cloud computing solution for your business your data security is our concern. We can propose a solution which ensures that you choose where your data is stored, whether that is in the UK, EU, US or anywhere else worldwide.
At IT Me Services we make sure you are in control of your business and your data.
Over the weekend we received a status update from Daisy Group regarding their prolonged outage last week. The fault was caused by issues in their Enfield Datacentre. Daisy Group have apologised and are working to find the root cause of this outage.
If any of our customers are still having issues accessing/sending emails or any of the other services Daisy Group provide them then please do not hesitate to contact us and we will endeavour to assist in your contact with Daisy to fix any ongoing issues.
If if you would like to see what Email and Datacentre services and solutions we can offer then please do not hesitate to contact us.
We are aware that several of our customers have suffered a service outage today. This has been caused by the telecommunications supplier Daisy Group having a wide scale service loss. If any of our other customers who use Daisy Group for the supply of their email, website or any other services have had any issues please contact us and we will endeavour to assist as best we can. We hope that Daisy Group have your service back up and running as soon as possible.
If if you have any questions regarding this outage or how to mitigate the risks of future outages please do not hesitate to contact us and we will be more than happy to assist.
If you would like to transfer your services from Daisy Group (or any other service provider) to IT Me Services please either ring us on 03333 444 100 or email firstname.lastname@example.org and we will make the process as smooth as possible.
IT Me Services
Managed IT Services with a Difference
We would like to wish all of our customers a Happy Easter and a wonderful 4 days of rest over the bank holiday weekend. If anything requires our urgent attention please ring and we will endeavour to assist.
Many of us immediately think about getting a laptop when our current computer needs replacing.
However, we often recommend staying or moving to a desktop machine. Desktops tend to be more reliable and easier to fix. In worst case situations only one piece needs replacing instead of the whole unit.
It is easy to remember the massive tower PC's and decide you definitely don't want one of those. However, recently desktops have been released which are very small, around the size of 3 slices of bread stacked on each other.
Desktops tend end to be slightly cheaper and many people who purchase laptops never move them from the desk during the entire lifetime of the machine.
So next time you need a new PC think about all the options. Not just a laptop, as you may be spending money you just don't have to.
Your data is your business. But is your data secure. Do ex-employees still have access to your data? Has your BYOD policy got strict enough provisions to protect your business?
It's easy to forget how much data your company has created and who has access to it. With properly implemented policies and security it is possible to reduce the risks of a data breach and ensure your data is accessible by all those who need it and not by those who don't!
Contact us today for help in making sure your data and your company are secure.
One of our clients contacted us in recent days regarding phone calls they were receiving from callers claiming to be calling from Microsoft saying that their computer was infected with a virus and that they could help. Our client put the phone down after explaining that were looked after their companies IT infrastructure.
They immediately contacted us to ensure that they were protected against viruses. We confirmed that the call was a scam and if they got any information such as the companies phone number or name to report it to Action Fraud in order to help reduce the number of these scam calls made every year.
We regularly give advice to our clients on how to reduce the impact of fraud and scams and protect their business. There are new scams and viruses being created all the time to attack and defraud businesses and individuals around the world every day. So contact us today for advice and help to keep your business and data secure. leaving you time to worry about running you're business. Not protecting it.
As a business owner or manager how much of your time do you spend working on your IT. The chances are it is too much. Take into account the hourly rate that you deserve your effective IT costs become quite high.
By taking out one of our managed IT support contracts you can stop worrying about the time you spend fixing issues or ensuring your network remains secure, safe in the knowledge that your data is secure and that we are just a phone call away and constantly updating and monitoring your equipment to ensure you get the best possible service.
It's like having your own corporate IT department but on a far smaller budget.
Contact us today for more details.
IT Me Services
Managed IT Services with a Difference.
We have started an item request service where we can source specific items for our customers for specific requirements or projects.
You can make a request by sending us a message on our Contact page or by emailing us or calling by phone. We would just need to know the specific item you require or the specification of the item you need, the timeframe you require it in and your Budget. We will search high and low to get back to you ASAP when we have found the item you need!
Not sure what you need? We can discuss your requirements, make a recommendation and search for the product you need to solve your problem. Once we find it we can either deliver it to you for you to use or alternatively we can set it up and show you how to use it, even support you with its operation for years to come!
How valuable is your businesses data?
Very. At least thats what both our and most business owners answers are to this question.
Almost 50% of businesses have experienced data loss to some extent. However, over 30% of business do not back up their data at all. This means that if the data is lost, deleted or stolen there is no way to get it back. This can cost your business thousands in order to replicate or redo the work lost. Also many companies who do backup their data do it infrequently and mainly keep that backup on site, making it still at risk of damage from fire or other disaster.
We now offer Data backup using the Cloud, where for a monthly subscription we can backup your data monthly, weekly, or even daily, ensuring that even if the worst happens, your data is still recoverable and safe. We store your data on the cloud, in multiple locations around the world making sure your data is always safe. So contact us today for more details!
Windows 10 has been adopted at over twice the rate of Windows 8 as stated in this recent Tech Republic article http://www.techrepublic.com/article/windows-10-making-in-roads-into-business-at-nearly-twice-the-rate-of-windows-8/ .
Would you like to upgrade to the latest Windows operating system which brings a new, yet familiar interface, greater security and faster connections. If you have a Windows 7 or 8 PC you may be eligible for a copy of Windows 10 for free, but only for a limited time.
Contact us today for details of upgrading your current PC and the benefits of having the latest OS.
We have added an Online Store on which we will sell any equipment no longer required along with items of older equipment that is being recycled after its period of use in our clients companies in order to reduce both our clients and our Carbon Footprint.
We hope that our customers will check our store from time to time to see if we have any equipment that could be useful to both private and business customers alike as we will offer competitive pricing on all items.
We won't always have items for sale, as we are not a retail company. However, when we do they will be priced at a fraction of their retail value so its always worth checking back to see if we have the bargain your looking for!
If you want an online store for your business, then contact us today and we can help set up your store on your website and we will be more than happy to help!
As of 8am this morning our helpline reopened as usual for the day. If you have any issues, need assistance with your BT broadband connection or any other technical inquiries then please get in touch.
We offer competitively priced maintenance contacts for your IT equipment as well as offering remote and on site support per hour along with many other services. So contact us today for any technical inquiry. Choose us today for your technical requirements and see just how different we are and why our clients speak highly of us!
So if you want help with your IT or want to control your IT expenditure with a reliable monthly cost contact us today!
IT Me Services
Managed IT Services with a Difference!
Tonight, in order to ensure all of our customers who use BT broadband and other services were reconnected to the network successfully we took the decision to keep our helpline open until Midnight to make sure nobody was without assistance where required.
We would also like to note that our Broadband service was unaffected by the issues BT had today and that all of our Broadband customers did not have any issues connecting to the Internet.
We have now (12:10am) closed the helpline for the night and believe that all of our customers have had their BT connection reestablished. However, if anybody requires further assistance please feel free to use our inquiry form on the Contact page of our website, email or ring us when our helpline opens again at 8am.
We would also like to give our thanks to our team who stayed late in order to answer calls to our helpline, without whom we could not provide the exceptional service we give to each and every one of our customers.
Samuel and Guven,
BT have publically announced that their services have been "fully restored" (as reported by the BBC at http://www.bbc.co.uk/news/technology-35472198 ). BT have stated that if customers are still facing outages then a reboot (turning off, waiting 30 seconds, then turning back on) of their equipment, especially your Home Hub should restore your connection.
If you have any issues please feel free to contact us for assistance. Due to the potential severity of the issue for our customers we have made the decision to keep our helpline open until midnight tonight in order to ensure all of our customers can be given assistance if required to resolve issues with their BT connections.
We care about giving all of our customers the highest levels of customer service, even when problems have arisen out of our control.
IT Me Services. Managed IT Services with a Difference.
Any issues our customers are having with their BT broadband connections should now be fixed and your normal service restored.
If your connect is still down then please switch off your router, wait for 30 seconds and switch it back on. This should restore your connection.
If you still have an orange light on your router then please contact BT and ask them for an estimate on when your service returning. Alternatively please feel free to contact us for assistance and we will endeavour to assist with your inquiry. However, we are unable to fix any issues with BT's internal network.
If we receive any further information we will endeavour to keep you updated.
As reported today on the BBC News website http://www.bbc.co.uk/news/technology-35472198 and various other news outlets BT have suffered a major outage of their internet services nationwide and are currently trying to fix the issues.
Although none of our Broadband customers are affected, some of our clients who currently use BT for their Broadband may be affected.
Therefore we recommend any of our customers affected by this outage contact us if you need assistance with your systems. However, we are unable to fix your BT internet connections as the fault appears to be somewhere within BT's internal networks.
Regretably we are unable to give an esitmate on when Internet connections will fixed as BT could not give us one when requested.
Does your company require better Internet connections?
Do you want a more stable connection Online?
Are you Broadband bills high?
We can help!
Contact us today and we can arrange to show you the best possible options for you and your business. Whether you need a leased line for a reliable connection or just want to move to a company which provides great customer service and cares about you. Contact us for a quote and we will give you the best service and advice possible.
IT Me Services Limited
Managed IT Services with a Difference
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03333 444 100
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